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On April 7, 2003 OEMS delivered to the partners of Emergency Resource Management the birth of their new Company. Like any newborn entity, everyone wants to see it, but few want to embrace it. Well we’re here to tell you that we are now walking, talking and ready to run. We understand we were born at a time of uncertainty. Finances are what they are. Billing issues are facing new and challenging challenges. Yet with continued certainty are the daily challenges of fielding a crew for calls. As we look into the future and prepare for growth, we understand the anxiety provoked by any need for change. With this change comes an additional concern that you will lose control over your service, and the direction will take. With strong input, cooperation and involvement in your system, we believe you can actually gain control and power over your organization. We are not trying to fragment or take over any system or town, we are simply trying to support and supplement your individual services. We invite you to continue to consider all your options and make an educated decision. Indecision and / or no decision right now can be just as bad as not showing for the 911 calls in the first place.
Challenging times require innovative thinking outside the box. So to schedule a brainstorming session , call us anytime. Let our many years of field and management experiences serve your needs. We’ll be happy to meet with you, your board or commission, First Selectman, etc. to discuss all options available to you.
Principals
The Principal Owner of Emergency Resource Management, LLC is Robert M. Ziegler. Mr. Ziegler has over 33 years of active EMS as well as Fire Service experience in addition to administrative, supervisory and management experience on Regional, County and Statewide levels. His many years of experience and dedication, as well as proven track record within the Fire and EMS community’s are unmatched. Mr. Ziegler is currently Certified as an EMS Instructor and is a Licensed Paramedic, both within the State of CT. Mr. Ziegler is also an EVOC, PEPP, PHTLS and SMART Instructor as well as a State Certified Fire Service Instructor 1, Safety Officer and Fire Officer 1 as well as an American Heart Assoc. CPR Instructor Trainer and most recently elevated to Regional Faculty. Additionally he is also an OSHA Certified Instructor.
Mr. Ziegler has served as President of Mid-State Regional EMS Council for 4 years and as a Board member of the Eastern EMS Council for 4 years. Recently, until the Councils re-alignment, Mr. Ziegler was appointed to the South Central EMS Council’s Regional Advisory Board and the South Central Regional EMS Council’s Training Committee. Currently he attends the North Central EMS Council’s Training Committee, the State EMS Advisory Board and sits on the State EMS Advisory Board’s Legislative Sub-Committee.
He is also an active member of CREPC and sits on ESF 5 as a Duty Officer as well as on the ESF 8 Strike Team Committee.
Mr. Ziegler was also the County Fire Coordinator for Middlesex County for the State’s Fire/Rescue Disaster Response Team for 2 years.
In 2002 Bob received the AHA’s HeartSaver Award.
During EMS Week of 2008 Mr. Ziegler received the Humanitarian Award presented at Waterbury Hospital.
For 2009 EMS Week ceremonies Mr. Ziegler received the Gillooly-Lawton Award at the State Capitol.
Additionally for the last 17 years Mr. Ziegler has also owned and operated an OSHA Compliance training and consulting firm. This additional background and experience solidifies ERM’s commitment and abilities to assure its employees comply with all State, Federal and local laws and protocols.
Promoted from within as a Field Services Supervisor is Nancy Magee. Nancy has been with ERM since 2009 as a full-time EMT in Haddam. She has been an active EMT for the last 10 years. She was a volunteer at Durham Volunteer Ambulance Company for 8 years until she moved to Haddam where she currently volunteers. As a volunteer at Haddam, Nancy is involved in scheduling, inventory and purchasing medical supplies. She also assists with Public Relations and Community Affairs. Additionally, she is currently an American Heart Association CPR/First Aid Instructor and is a Certified Emergency Vehicle Operator Course (EVOC) Instructor.
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Nancy also brings with her an extensive background as a Supervisor. With retail and restaurant experience, Nancy is very familiar with managing large staffs in 24/7 environments. She is very employee focused always looking for ways to assist people in achieving their personal/professional goals.
Promoted form within originally as a FTO, Heather Lee, who has been with ERM for nearly 2 years is now a Field Services Supervisor. Heather has been an EMT since 2005 and currently serves as an EMS Lt. in the Cromwell Fire Department where she is responsible for training new members and new EMT's to department policies and procedures as well as how to use the ambulance, equipment, and proper lifting techniques as well as conducting monthly in-house ambulance drills. Heather also worked for 4 years with a local commercial Amb. service.
Heather was also a Security Officer/Training Officer for the Mohegan Sun Security Dept. and was responsible for the casino floor, lost and found storage and the security podium. Additionally she was also the primary CPR and AED instructor for all of swing shift employees.
Heather is a certified EMT for both Rhode Island and Connecticut and is a Certified Emergency Vehicle Operator Course (EVOC) Instructor.
Heather also ran her own business with a partner and 5 employees.
Promoted from within as a Crew Chief/FTO, Maggie started with ERM in August of 2005 and currently attends Southern Connecticut State University as a psychology major. Maggie has been an active EMT for six years and has both volunteer and paid experience. She started her EMS career volunteering with Seymour Ambulance and Echo Hose Ambulance. In 2005, Maggie advanced her EMS career by getting her Advanced EMT (Intermediate) certification.
Promoted from within as a Crew Chief/FTO, Chris Eaton has been an active EMT for four years. Chris started his EMS career with the Bethel Volunteer Fire Department where he has served for four years during which he has served two years as Lieutenant of the Ambulance. Chris was hired by ERM in February of 2009 and currently attends college as a criminal justice major.
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